Terms & Conditions

Signwriting refund policy

Courses are booked on a first-come first-served basis. You must have filled in the booking form and paid the complete fee in order to be booked on a course.

If the course is fully booked at the time of your booking, you will be offered a place on another course or your money back in full.

We require a minimum of 6 people to make the course viable – if the course is under-subscribed, we will offer you a place on another course or refund your money in full.

If you cancel your booking before the course we will refund you 90% of the fee, unless:
• You cancel between 15 and 28 days before the course, in which case we refund you 50% of the fee, or
• You cancel within 14 days of the course, in which case we do not normally give a refund.

Bookings can be held over to a later course at the discretion of NGS if the request is made sufficiently in advance of your course start date. It is not possible to postpone a booking more than once.

Cancellations of any program during the running of the course will not be refunded.

Under special circumstances NGS reserve the right to refund on a discretionary basis.