Terms & Conditions
Signwriting refund policy
Courses are booked on a first-come first-served basis. You must have filled in the booking form and paid the complete fee in order to be booked on a course.
If the course is fully booked at the time of your booking, you will be offered a place on another course or your money back in full.
We require a minimum of 6 people to make the course viable – if the course is under-subscribed, we will offer you a place on another course or refund your money in full.
If you cancel your booking before the course we will refund you 90% of the fee, unless:
• You cancel between 15 and 28 days before the course, in which case we refund you 50% of the fee, or
• You cancel within 14 days of the course, in which case we do not normally give a refund.
Bookings can be held over to a later course at the discretion of NGS if the request is made sufficiently in advance of your course start date. It is not possible to postpone a booking more than once.
Cancellations of any program during the running of the course will not be refunded.
Under special circumstances NGS reserve the right to refund on a discretionary basis.
Effective date: July 28, 2019
NGS Signsmiths London ("us", "we", or "our") operates the www.ngssignsmiths.com website (hereinafter referred to as the "Service").
Service is the www.ngssignsmiths.com website operated by NGS Signsmiths London
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for the sole purpose of facilitating the course an Services.
Types of Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
· Email address
· First name and last name
· Phone number
NO Tracking Cookies @NGS
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
NGS Signsmiths London uses the collected data for various purposes:
· To provide and maintain the Service
· To notify you about changes to our Service
· To allow you to participate in interactive features of our Service when you choose to do so
· To provide customer care and support
· To provide analysis or valuable information so that we can improve the Service
· To monitor the usage of the Service
· To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, will never be transferred by NGS to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we do not directly transfer the data, including Personal Data, to United Kingdom and process it there.
Legal Requirements Disclosure of data
NGS Signsmiths London may only disclose your Personal Data in the good faith belief that such action is necessary to:
· To comply with a legal obligation
· To protect and defend the rights or property of NGS Signsmiths London
· To prevent or investigate possible wrongdoing in connection with the Service
· To protect the personal safety of users of the Service or the public
· To protect against legal liability
As an European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
· By email: email@example.com
· By phone number: 07960113799
NGS London Signsmiths